Makhall Global Resources Nigeria Limited (“Makhall,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, request information about our services, submit an enquiry, or otherwise interact with us.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you regarding your personal data.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, particularly when you complete an enquiry form, request a quotation, submit an RFQ or supporting document, contact us by email or telephone, or otherwise communicate with us.

This information may include:

  • Full name
  • Company or organisation name
  • Email address
  • Telephone number
  • Project location
  • Service of interest
  • Project or procurement requirements
  • Documents submitted through our website
  • Any other information you choose to provide in your communication with us

We may also automatically collect limited technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, date and time of access, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries, requests and correspondence
  • Prepare quotations, proposals or responses to RFQs
  • Understand project, procurement and service requirements
  • Provide information about our services
  • Communicate with prospective and existing clients
  • Manage business and contractual relationships
  • Improve our website, services and customer experience
  • Maintain appropriate business and administrative records
  • Protect our website, systems and business from fraud, misuse or security threats
  • Comply with applicable legal, regulatory and contractual obligations

We will not use personal information for purposes that are materially different from those for which it was collected without an appropriate basis for doing so.

3. Enquiries, Quotations and RFQ Submissions

Where our website allows users to submit enquiries, requests for quotations, specifications, bills of quantities, tender documents or other supporting materials, the information provided will be used primarily to evaluate and respond to the relevant business request.

Documents submitted to us may contain commercially sensitive or confidential information. Makhall takes reasonable measures to restrict access to such information to authorised personnel and other parties who require access for legitimate business purposes.

Users should avoid submitting unnecessary personal, confidential or sensitive information through website forms.

4. How We Share Information

Makhall does not sell or rent personal information.

We may disclose information where reasonably necessary to:

  • Employees and authorised representatives of Makhall
  • Professional advisers and consultants
  • Service providers supporting our website, information systems or business operations
  • Contractors, suppliers or project partners where necessary to respond to a legitimate business requirement
  • Government authorities, regulators or law-enforcement agencies where disclosure is legally required
  • Protect the rights, property, safety or legitimate interests of Makhall, our clients or other persons

Where third parties process personal information on our behalf, we expect them to handle the information appropriately and only for authorised purposes.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve performance and enhance the user experience.

Cookies are small files stored on your browser or device when you visit certain websites.

Depending on the technologies implemented on the website, cookies may be used for purposes such as:

  • Remembering user preferences
  • Maintaining website functionality
  • Measuring website traffic
  • Understanding how visitors interact with pages
  • Improving website performance and usability

You can usually manage or disable cookies through your browser settings. Disabling some cookies may affect certain website features.

If analytics or advertising technologies are introduced in the future, this Privacy Policy and any related cookie notice should be updated accordingly.

6. Data Security

We take reasonable administrative, organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

These measures may include access controls, secure systems, password protection, restricted access to documents and other appropriate security practices.

The company’s existing internal approach also includes protecting partner information through access restrictions, controlled document transmission and confidentiality arrangements.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Respond to enquiries
  • Maintain business and contractual records
  • Manage ongoing or prospective client relationships
  • Resolve disputes
  • Satisfy accounting, legal, regulatory and compliance requirements

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with our internal processes and applicable requirements.

8. Your Rights

Subject to applicable data protection requirements, you may have the right to:

  • Request information about the personal data we hold about you
  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information in appropriate circumstances
  • Object to or request restriction of certain processing activities
  • Withdraw consent where processing is based on consent
  • Raise concerns regarding the way your personal information has been handled

Requests may be submitted using the contact details provided below.

We may need to verify your identity before responding to certain requests.

9. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

Makhall is not responsible for the privacy practices, security, content or policies of third-party websites. Visitors are encouraged to review the privacy policies of any third-party website they access.

10. Children’s Privacy

Our website and services are intended primarily for businesses, organisations, professionals and adults seeking information about our services.

We do not knowingly seek to collect personal information from children through the website.

If we become aware that personal information belonging to a child has been submitted without appropriate authorisation, reasonable steps may be taken to delete the information.

11. Business Information and Confidentiality

Information submitted to Makhall in connection with tenders, RFQs, procurement requests, projects, partnerships or commercial discussions may include proprietary or commercially confidential information.

Where appropriate, such information may be subject to additional confidentiality arrangements, non-disclosure agreements or contractual terms between Makhall and the relevant organisation.

This Privacy Policy does not replace any separate confidentiality or contractual obligations agreed between the parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our website
  • Our services
  • Our business operations
  • Technologies used on the website
  • Applicable legal or regulatory requirements

Any revised version will be published on this page together with an updated revision date.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy-related right, or have concerns regarding the handling of your personal information, you may contact:

Makhall Global Resources Nigeria Limited
No. 7 Nassarawa Street
War College Quarters
Gwarinpa, Abuja
Nigeria

Email: Makhallglobalresources@gmail.com
Telephone: 08035076144, 07042500004